You wanted to know, so here it is. Long story, long email. Sorry about
that. One favor, though: Please don't disseminate this very widely if you
can help it, and take my name off it no matter who sees it. I really
appreciate it. Everyone here knows this story, but nobody talks about it
to people outside [Local corporation]. (But by all means feel free to paraphrase
anything, or show your coworkers my letter. As long as my name is taken
off. They probably ought to know about [The Grand Pooh Bah II] as well.)
I can tell you that he is far more concerned about his resume that any
company he works at. He has no company loyalty whatsoever. He also makes
sweeping decisions and then tells people about them (by "people" I mean the
people that actually have to do the work, not the stuffed suits with the
grand visions). He's perfectly happy deciding things -- which may or may
not directly involve you -- in a vacuum. And if you try to press him for
details, you get a politician's answer which may or may not resemble
anything close to the truth. The lower you are on the food chain, the
farther from the truth his answers are likely to be. [The Grand Pooh Bah II] is one of those
people you can tell just *thinks* he ought to be a leader, like he was born
for the job. And you know what Douglas Adams has to say about those people
who actually want to be president. He also looks, talks, and acts like
Troy McClure from The Simpsons and that's bad.
The [Software product] group used to be run by [name of person] (the CEO's son, actually,
and [name of person] did pretty well). Well, [name of person] wanted to move on to better things,
and [The Grand Pooh Bah II] came in as his right hand man. Since [Insulting name for the Grand Pooh Bah II] came in (after [Software product]
was effectively deconstructed and the dust had settled, [The Grand Pooh Bah II] moved on to
other things and earned the nickname "[Insulting name for the Grand Pooh Bah II]" from a senior VP here),
[Software product] as a business unit went steadily down the tubes. I can't get into
the exact details, but I can tell you that almost all of the people who had
worked in the [Software product] Division for more than two years had left. Many of
them left [Local corporation]. I heard one long-time [Software product] senior manager say (after
the fact) that working in [Software product] was like watching a child die slowly from
a wasting disease. [Insulting name for the Grand Pooh Bah II] was responsible for this.
So, one year (say, 1997) [Software product] is (and had been) fine, market share is
increasing, we're making money, everyone is happy, we're hiring like mad,
and things are taking off. The next year, [Software product] is no longer a separate
business unit (mostly due to budgetary reasons, which were completely due
to [Insulting name for the Grand Pooh Bah II]'s business acumen), most of the people have left, the new software
we made/acquired are complete boat anchors, and market share has fallen
because we can't even get normal [Software product] Pro out the door on time. What was
different from one year to the next? [Insulting name for the Grand Pooh Bah II] took office.
I'll give you an example of life with [Insulting name for the Grand Pooh Bah II]. I remember one time last year
[Insulting name for the Grand Pooh Bah II] gave a very motivational all-hands pep rally. In it he "frankly"
gave us the straight dope about what had happened, why, where we were
headed, and when we were going to get there. It was sort of refreshing, in
a sick way, that he finally came out to talk to us all. The reason he came
out to bolster our confidence? Well, it turns out that the Friday/weekend
before this meeting, the seniorist VP of Sales launched into the most
childish, emotional, irrational email tirade I've ever seen. It was like
the man went insane and regressed back to his sixth birthday and he didn't
get the pony he always wanted.
VP was mad at engineering, see, because we said that we didn't have the
resources to work on his pet project (which was an incredibly dumb idea
that has since thankfully gone away). Engineering thought it would be
better to get [Software product] Pro -- our bread and butter -- out the door, and in
the meantime hire new people or contract out the work needed for his
project. This didn't sit well. In the emails (sent one after the other in
serial fashion, like his anger was building and he couldn't help but mail
everyone each time he got madder), he swore at us, he called us babies, he
whined, he cajoled, he made a complete ass out of himself. I actually
heard people laughing in shock and disgust. VP said he sent the emails
because he was "jet lagged", but we all knew it was because the man was an
infantile, emotionally stunted putz who didn't know what he was doing. So
[Insulting name for the Grand Pooh Bah II] took control to defuse the situation. Finally.
Why wasn't he taking care of this months-long festering between
sales/marketing and engineering before it came to a head? Hmm, very good
question. Leaders ought to lead, after all. I think it's either because
he didn't care, he didn't know, he liked the tension, or he was too busy at
the driving range. Actually, I secretly think it was because he liked the
VP's ideas (the ideas had a certain buzzword cachet to them, almost enough
to get mentioned in the trades; [Insulting name for the Grand Pooh Bah II] likes to get his name in print), and
knew that engineering didn't. His move to [Name of another corporation] bears this
out, as the VP's ideas were tangentially related to what [Name of another corporation] did. Whatever
the reason, there was no leadership until it got to the point where senior
VPs are shouting at each other in email and in the halls and calling each
other names. And when he did get involved, he gave the VP a sideways
promotion (until he could take the VP to [Name of another corporation] with him), and
told us to all play nice together, that we have a wonderful future ahead,
that we need to work through it all together, that we have to be a team,
yada yada yada. It was very motivational. It was also complete and utter
bullshit and [Insulting name for the Grand Pooh Bah II] knew that when he said it. He was placating us, nothing
more, and he meant little of what he said.
Not too long after this all happened, [Insulting name for the Grand Pooh Bah II], the VP and some other top S&M
guys bailed out of [Software product] and went to [Name of another corporation]. It's worth noting
that none of the engineers left. The rats left the sinking ship... after
they had eaten all the food on board, pooped all over the place, and chewed
holes in the hull. But what about his motivational speech? What about all
the forging ahead with new alliances and re-examining new paradigms? Well,
I guess [Software product] wasn't turning out to be that successful. [The Grand Pooh Bah II] knew [Name of another corporation] was
coming along, he knew he was going to go there, and that didn't affect his
speech to us -- or anything else -- one bit. [Name of another corporation] is where it
was at, that was where [Insulting name for the Grand Pooh Bah II] could "forge even stronger links between
functional departments as we tackle the competitive challenges ahead" (that
was a direct quote from [Insulting name for the Grand Pooh Bah II], BTW, cut and pasted from one of his more
motivational emails). For a while. That didn't work out too well either,
I guess. And so now he's at [name of my company].
[Software product] was very much like a family to me, and to most other people as
well. People used to work absolutely insane hours just because they wanted
to. It was like that scene in Pirates of Silcon Valley at Apple (the one
with the "90 hours a week and loving it" T-shirts). People were *proud* to
work here. So was I. Now I don't really care anymore. [Insulting name for the Grand Pooh Bah II] basically
ruined the coolest work/family experience I ever had (and could have
had). The last year or so would have been several orders of magnitude
better if [Insulting name for the Grand Pooh Bah II] had never been around. There's much bitterness about the
whole thing. And not just from me (I overheard a senior engineer say, at
the merest mention of [The Grand Pooh Bah II]'s name, something to the effect that [The Grand Pooh Bah II] ought to
be repeatedly molested by gangs of diseased Turkish prison inmates; the
term "fisted" was used, I believe).
The incident above is only one example of [Insulting name for the Grand Pooh Bah II]'s prowess as a
manager. He's proof that the saying "Those that can, do; those that can't,
manage" is true. He ruined [Software product] because he wanted a line item on his
resume. And while [Software product] is recovering quite rapidly, none of the old
camaraderie is there anymore. I doubt it ever will be. It's
depressing. Anyway, there it is. Lunch is over, and I have to get
going. Good luck to you.
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key
[Software product] - well known internet application
[Local corporation] - very large San Diego corporation
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